Frequently Ask Questions

About Mentrion™

Mentrion™ is a Canadian cognitive performance supplement brand focused on science, quality, and regulatory excellence. Our products are formulated with clinically researched ingredients, manufactured in Canada, and licensed by Health Canada.

It is our unique name based on the latin word mente, which means mind.

Mentrion™ products are Health Canada–licensed (NPN), manufactured in GMP-certified Canadian facilities, and developed with a science-first approach. We focus on regulatory compliance, ingredient integrity, and transparent formulation.

Mentrion™ products are natural health products, not pharmaceuticals. However, they are manufactured under strict GMP standards and licensed by Health Canada to meet safety, quality, and efficacy regulations.

No. Mentrion™ is designed for a wide range of high-performing individuals, including professionals, entrepreneurs, students, creators, athletes, gamers, and more.

Mentrion™ is a Canadian based company, and all products are manufactured within Canada.

Mentrion™ Nootropic

Mentrion™ Daily Nootropic is a daily cognitive health supplement designed to support mental clarity, focus, memory, and sustained attention using clinically researched ingredients.

Mentrion™ Daily Nootropic is intended for adults who want consistent cognitive performance throughout the day, especially those engaged in mentally demanding work or training.

Mentrion™ Daily Nootropic should be taken daily as directed on the product label. For best results, consistent daily use is recommended.

While there is no synthetic or isolated caffeine in our formula, each capsule contains 34mg of natural caffeine from Guarana Extract.

Some individuals may notice benefits within an hour of their first dose. Typically, the best results are experienced through daily long term use.

Yes. Mentrion™ Daily Nootropic is designed for daily use when taken as directed and as part of a healthy lifestyle.

Safety & Quality

Mentrion products are licensed by Health Canada and carry a Natural Product Number (NPN).

An NPN indicates that a product has been licensed by Health Canada for safety, quality, and efficacy and meets Canadian regulatory standards for natural health products.

All Mentrion™ supplements are manufactured in Canada in GMP-certified facilities.

Yes. Our products follow strict manufacturing and quality control processes to ensure consistency, purity, and compliance with Health Canada requirements.

Mentrion™ products are generally well tolerated when used as directed. As with any supplement, individual responses may vary. Consult a healthcare professional if you have concerns.

For a complete list of warnings, please refer to the Products Fact Table.

Subscription & Orders

Yes. Mentrion™ offers a subscription option that allows customers to receive products automatically at regular intervals, with savings compared to one-time purchases.

Yes. You can pause, modify, or cancel your subscription at any time through your customer account. There are no long-term commitments.

Subscriptions can be managed through your account dashboard, where you can update delivery frequency, payment details, or cancel at any time.

Mentrion™ accepts major credit cards and other secure payment methods available at checkout.

At this time, Mentrion™ ships within Canada only to ensure regulatory compliance and reliable delivery.

Orders are typically processed within 1–2 business days, with delivery taking approximately 3–7 business days depending on location.

Returns & Support

If you are not satisfied with your purchase, please review our Returns & Refunds policy or contact our support team for assistance.

To initiate a return, contact our support team with your order details. Instructions will be provided based on your request.

If your order arrives damaged, please contact us promptly so we can resolve the issue.

You can contact our support team through the Contact page or by emailing support@mentrion.ca.

Our team aims to respond to all inquiries within 1–2 business days.

Full details regarding shipping, returns, privacy, and terms can be found on our Policy pages in the website footer.